AI IMPLEMENTATION + ONGOING MANAGEMENT
Answer inquiries. Follow up on leads. Keep work moving. Start with a focused operation, see it working before the final setup payment, and add capabilities as your business needs them.
YOUR BUSINESS, CONNECTED
Follow a customer inquiry through the operation. See what MkOS handles, where your people direct decisions, and how to start.
Customer inquiries. Follow-up. Connected business operations.
Every inquiry has a next step.
Every operation has an owner.
01 / SERVICE OFFERINGS
Start with AI Front Desk or Lead Conversion. Your initial payment is part of the full setup fee; monthly management begins at launch. Expand into connected operations when you need more.
Answer calls, capture inquiries and book appointments.
From $2,500 total setup · 50 / 50 payments
Month-to-month. No minimum management term.
Respond quickly and follow up through booking or sale.
From $6,500 total setup · 50 / 50 payments
Month-to-month. No minimum management term.
Handle routine requests and escalate with the full history.
From $8,500 total setup · 50 / 50 payments
Month-to-month. No minimum management term.
Reduce repetitive administration and stalled handoffs.
From $10,000 total setup · 50 / 50 payments
Month-to-month. No minimum management term.
Understand and improve how your brand appears in AI answers.
From $2,500 total setup · 50 / 50 payments
Month-to-month. No minimum management term.
Connect intake, sales, support and internal execution.
From $20,000 total setup · 40 / 30 / 30 payments
Month-to-month. No minimum management term.
Phone-enabled packages include monthly AI voice and website chat allowances. Extra AI voice: $0.20/minute. Extra website chat: $0.10/conversation. Standard domestic carrier costs and AI processing are included. SMS, international calls, staffed answering, outside subscriptions, paid media and taxes are additional. Usage alerts and an agreed overage spending cap keep costs controlled. See all billing rules on the pricing page.
START WITH A CONVERSATION
Discuss the workflow, your current tools and the result you want. Straightforward needs can proceed directly to a written package quote.
Prepare a starting scopeThe estimate helps prepare your call. It does not book an appointment or commit you to a purchase.
Agree the first workflow, what a successful result looks like, and how we will test it before launch.
The optional $3,500 assessment maps up to three processes and provides a written roadmap. Paid upfront, with no required retainer.
Track response time, bookings, completed requests, processing time and exceptions. Review the results and expand when the next step makes sense.
02 / PROJECT ENGAGEMENTS
Start with a free introductory call. Choose optional deeper discovery or a custom implementation when your needs call for it.
01 / ASSESSMENT & ROADMAP
Optional deeper discovery to identify the processes worth changing and the requirements for a practical implementation.
$3,500 one-time
A focused assessment for one business team, using stakeholder interviews and an agreed sample of systems and documents. You receive a written opportunity map, assumptions and recommended next steps. Implementation, a full data cleanup and legal compliance certification are outside this engagement. Paid upfront. No monthly fee is required. This assessment is optional; clear, standard needs can proceed directly to a package.
02 / INTERNAL KNOWLEDGE
Give employees a practical way to find answers across approved company documents and procedures.
Custom quote project fee
Discovery defines source volume, permissions, user groups and the systems to connect. The project can include a pilot, retrieval setup, answer-quality evaluation, documentation and handover. Ongoing hosting, content refresh and management are priced separately if needed. The system retrieves approved sources; responses still require quality checks.
03 / CONTENT OPERATIONS
Turn approved source material into repeatable content workflows with a clear review process.
Custom quote project fee
We agree the input formats, output types, brand rules, publishing destinations and expected volume before quoting. Work can include source intake, draft generation, review gates and publishing integrations. New filming, creator fees, paid distribution and media production are separate scopes. Ongoing operation and usage are quoted separately.
04 / CUSTOM DEVELOPMENT
Build a tailored application or integration when a standard service does not fit the operation.
Custom quote phased engagement
Potential work includes document intelligence, decision support, predictive analytics, computer vision or specialized internal tools. Discovery establishes data availability and feasibility. Pilot and production are separately agreed phases; a successful pilot does not automatically commit you to a production build. Monitoring, support and compute costs are quoted for the deployed system.
Assessment has a fixed fee for the scope shown. Other projects receive a written quote covering deliverables, milestones and acceptance criteria. Optional monthly management is separately scoped. Metered usage, outside subscriptions and taxes are additional where applicable.
WHAT THE MONTHLY FEE COVERS
A working operation needs an owner. Every managed service includes ongoing care for the agreed scope.
Monitor & maintainAutomated failure alerts, integration maintenance and business-hours support.
Review & improveMonthly performance review, sampled quality checks and a defined allowance for refinements.
Keep information currentUpdate approved answers, operating rules and escalation paths within the service scope.
Measure the workReport outcomes such as booked appointments, completed workflows and unresolved exceptions.
03 / THE IMPLEMENTATION
Your existing systems are the starting point. We agree responsibilities and approval rules before work goes live.
Confirm the goal, existing tools, service scope, usage budget and measurable outcomes.
Configure workflows and integrations, load approved information and set human handoffs.
Check normal requests, exceptions and approval gates. Your team signs off on launch.
Monitor, maintain and refine the operation. Review results with your team each month.
04 / YOUR STARTING SCOPE
Select the services you need. See the payment needed to start, each milestone and the ongoing fee. Download your scope to prepare a free introductory call.
Connected Operations combines front desk, lead handling, customer support and internal workflows. It replaces those individual selections; AI Visibility can be added separately.
BEFORE YOU BEGIN
Standard packages require 50% of setup to begin and 50% after acceptance testing, before launch. Connected Operations uses 40% / 30% / 30% milestones. Monthly management starts at launch. The optional $3,500 assessment is paid upfront.
Start with a free introductory call. Clear, standard needs can proceed directly to a written package quote. The optional assessment provides deeper mapping and a roadmap when those are needed.
No. The AI Opportunity Assessment is a standalone $3,500 engagement. Knowledge systems, content pipelines and custom AI builds are quoted as projects; ongoing management is optional and priced separately. Managed offerings run month-to-month from launch, with no minimum management term.
Discovery for the selected service, configuration, the listed integrations and workflows, testing, documentation and team handover. Legacy systems, custom connectors or additional locations are scoped separately.
Yes. Your team approves pricing, policies and launch. Requests outside approved rules, disputed transactions and consequential decisions go to designated people on your team. Human staffing is not included in the monthly fee.
Each offer lists a monthly refinement allowance. It covers changes to existing workflows and approved information. New workflows, major integrations and additional locations require a separate scope. Unused hours do not roll over.
Automated monitoring runs continuously. Agency support and maintenance are provided Monday–Friday, 9am–5pm Pacific, excluding holidays. Around-the-clock human response and contractual response times are separately scoped.
Yes, where supported integrations or APIs are available. We confirm access, compatibility and any outside subscription costs before implementation. Sensitive or regulated workflows require a separate assessment and scope.
Visibility monitoring for one brand, up to 25 tracked prompts across up to three answer engines, monthly competitive review and up to four updates to existing content. New articles, PR campaigns and rankings or placement guarantees are not included.
EXPLORE THE OPERATION
Understand the workflow, compare the scope and plan the next step.
See distinct intake and operational examples for home services, professional firms and e-commerce.
ExploreChoose a first workflow, compare operating costs and understand AI search visibility.
ExploreUnderstand the process from defined scope and testing to handover and ongoing management.
Explore