PRICING & TERMS
AI Implementation & Managed Service Pricing
Start AI Front Desk with $1,250 or Lead Conversion with $3,250. Your initial payment is part of the full setup fee. Monthly management begins at launch, with no minimum term.
Start with a focused operation
| Service | To start | Total setup | Monthly from launch |
|---|---|---|---|
| AI Front Desk | $1,250 | $2,500 | $995 |
| Lead Conversion | $3,250 | $6,500 | $2,500 |
| Customer Service | $4,250 | $8,500 | $3,500 |
| Business Operations | $5,000 | $10,000 | $4,000 |
| AI Visibility | $1,250 | $2,500 | $2,000 |
| Connected Operations | $8,000 | $20,000 | $8,000 |
Phone and website chat included
| Service | AI voice allowance | Website chat allowance |
|---|---|---|
| AI Front Desk | 2,000 minutes | 2,000 conversations |
| Lead Conversion | 5,000 minutes | 5,000 conversations |
| Customer Service | 7,500 minutes | 10,000 conversations |
| Business Operations | Uses your purchased phone/support package; no added allowance | |
| AI Visibility | Not applicable | |
| Connected Operations | 15,000 minutes | 20,000 conversations |
Simple overages
$0.20 per additional AI voice minute. $0.10 per additional website chat conversation. Front Desk at 3,000 voice minutes and 3,000 website chat conversations costs $1,295 for that billing month, excluding setup and separately priced extras.
Included usage covers standard domestic carrier costs and AI processing for phone and website chat. SMS, international calling and staffed answering are separately priced. Unused usage does not roll over.
How usage is counted
AI voice counts connected time with the AI, excluding ringing and time after human takeover. Website chat counts one customer within a fixed 24-hour window from the first message. Reopening within the window does not count again; a new interaction after the window starts a new conversation. Individual messages are not billed separately.
Control your spending
Receive usage alerts at 80% and 100% of each allowance. Choose an overage spending cap before launch, along with an agreed fallback when it is reached, such as human routing, voicemail or a contact form. Available fallback behavior is confirmed in the written scope.
Shared allowances
Purchased standalone communication packages add their allowances into one client pool; each interaction counts once. Connected Operations uses its own 15,000-minute and 20,000-conversation pool and replaces overlapping standalone packages.
Business Operations adds no communication allowance. Phone and chat use your purchased communication package; workflow execution costs are measured and scoped separately. AI Visibility retains its 25-prompt, three-engine and four-content-update scope and adds no phone or chat allowance.
Payment schedules
Standard managed packages: pay 50% of setup to begin, then 50% after acceptance testing and before launch. Connected Operations: pay 40% to begin, 30% at a working demonstration and 30% after acceptance, before launch.
Connected Operations starts with $8,000 of its $20,000 setup fee, followed by $6,000 at the working demonstration and $6,000 before launch. The first $8,000 management month is also paid at launch.
Monthly management begins at launch
Management is billed monthly in advance and runs month-to-month, with no minimum management term. Cancel before the next billing date to stop renewal. Implementation payments follow the agreed project milestones.
The estimate builder shows the amount needed to start, any demonstration milestone, the launch payment, total setup and ongoing management. Full setup and the first management month are shown as a total cost, not an upfront invoice.
A free call, with deeper discovery when needed
An introductory call confirms fit and the first workflow to deliver. Clear, standard needs can proceed directly to a scoped package proposal.
The optional AI Opportunity Assessment costs $3,500, paid upfront, for one team and up to three processes. Internal Knowledge Systems, Content Pipelines and Custom AI Systems receive quotes with defined deliverables and milestones. Ongoing management for these projects is optional and separately priced.
What is additional
Included AI phone and website chat usage covers standard domestic carrier costs and AI processing. Overages, SMS, international calling, staffed answering, client software subscriptions, paid media and taxes are additional. Workflow execution costs outside the communication pool are separately scoped before launch. Additional locations, workflows and custom connectors receive separate quotes.
Outside purchases are agreed and funded before they are incurred. Additional setup installments can be discussed in the proposal. Human staff, new production content and guaranteed business outcomes are outside the listed managed scope.
Measure the first workflow
Before development, agree the first deliverable, acceptance criteria and current baseline. After launch, review response time, bookings, completed requests, processing time and exceptions as relevant to the service.
Reports distinguish time freed from cash expense avoided and revenue from gross profit. Targets and estimates are not published as achieved customer results.
Bundle selection and support
Connected Operations replaces Front Desk, Lead Conversion, Customer Service and Business Operations in the calculator. Its allowances are combined limits; AI Visibility can be added separately.
Unused refinement hours do not roll over. Agency support is Monday–Friday, 9am–5pm Pacific, excluding holidays.